Orders
- Please order at least 2-3 days in advance.
- Custom orders must be confirmed by our team.
- Full payment is required upon delivery.
Payments
- Full payment is due upon delivery.
- We accept payments via Bank Transfer (MCB), Cash, or POS Machine.
Cancellations & Refunds
- No refunds will be issued if canceled within 24 hours of the delivery date.
- Refunds are only provided in the event of an error on our part.
Custom Hampers
- Final designs may vary slightly depending on material availability.
- The chosen theme and overall value will always be maintained.
- No changes can be made after the design has been approved.
Delivery
- Delivery fees are calculated based on your location in Mahe.
- We require a correct and complete delivery address.
- We are not responsible for any damages to the product after successful delivery.
Product Care
- Keep chocolates refrigerated immediately upon receipt.
- Store artificial flowers away from direct heat and sunlight.
- Handle all glass items and tumblers with care.